Experience and services

I am a specialist in law firm knowledge and learning, and the knowledge aspects of legal operations and innovation, which includes AI-readiness. I have a particular interest in people and complexity, and I provide strategic advice and coaching, and run practical training sessions. I also teach leadership and management, including project, process and change management.

Some of my recent projects include:

• Teaching a “mini-MBA” for in-house lawyers.
• Coaching senior leaders in global law firms through the design and implementation of their knowledge database and new knowledge and learning strategies.
• Recording interviews of senior leaders discussing their wins, to encourage a knowledge sharing culture.
• Teaching senior lawyers how to plan for the loss of key members of staff and download knowledge prior to departure.
• Assisting knowledge and learning professionals adapt to hybrid working, sharing and learning.
• Planning and delivering knowledge and learning conferences.

I am particularly interested in group learning dynamics and peer-to-peer learning, and I am Founder of Knowledge Network and Co-Founder of the Next Gen Alliances with Michelle Howard.

I am also a specialist in trusting networks for sharing, complex after action reviews/lessons learned, motivation/influencing, and complex metrics to understand whether knowledge activities are providing value.

As an independent consultant, I can advise between different technology solutions or on low-cost changes, whichever gives the best value to your business.

I particularly enjoy helping those organisations which have grown and reached a tipping point so that they need practical help with their first knowledge audit and strategy, although I help large and small organisations at all stages of their journey.

Training courses (virtual and in-person)

I teach for MBL and Falconbury/IPI, and I provide in-house specialist training and open training via Eventbrite.

www.eventbrite.co.uk/o/helene-russell-8106380210

Conferences, speaking and voluntary work

I am Chair of the Knowledge and Information Management special interest group at CILIP, and I support them in designing and delivering the KM strand of their annual leadership conference.

I have Chaired international conferences and keynoted on the value of failure in the legal sector and overcoming its stigma.

I enjoy writing a regular column for “Information Professional” and I am a core committee member of the Knowledge Mobilisation Forum, supporting the health and social care sector’s knowledge sharing activities.

Textbooks

“Practical Projects in Legal KM: A Year of Living Knowledgeably”

“clear, succinct and jargon free” “One of the most pragmatic KM texts I have come across” Ian Rodwell, Linklaters

“Knowledge Management Handbook”

“Chock full of pragmatic and helpful suggestions” “Readable, easy to follow, practical book”

“Measuring the ROI of KM” Ark (Chapter 5)

“Innovation in legal KM” Ark (Chapter 1)

Coming soon “The Future of Legal Knowledge Management: Harnessing Artificial Intelligence” Globe Law & Business

Find out more at www.theknowledgebusiness.co.uk