How easy is it for clients with a disability to access your services? (first published in the Solicitor’s Journal)

A year on from the Solicitors Regulation Authority’s requirement for pricing transparency on a limited range of services, I had been expecting to see an extension of this requirement to cover more services.  But this year, the SRA’s focus...

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Which law firm marketing consultant is right for you?

Just as there are many different types of lawyer, there are many options when it comes to choosing a marketing consultant for your law firm. Law Consultancy Network member Sue Bramall shares a few tips for choosing the right one

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What are you doing about pricing and profitability in 2020? (first published on Validatum)

The 2019 PwC Law Firms Survey revealed that, “…the finance function’s top three priorities are pricing and profitability, working capital and business analysis/ reporting. These priorities are reflective of the continued high fee income write off levels and widening...

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Research into law firms and the legal market – the 2019 annual review

This year has seen plenty of research into the state of the legal market place, law firm performance, developments in legal technology, law firm marketing trends, pricing transparency and about the mental health of lawyers and support teams (including...

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How to develop an effective legal marketing content strategy (first published in the Solicitor’s Journal)

In her article for the Solicitor’s Journal, Sue Bramall advises on developing an effective legal content strategy for your law firm’s website to improve your online presence. Knowledge is a law firm’s raw material and yet getting your lawyers to …

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Where’s the legal services pricing puck heading? (first published on Validatum)

Where’s the legal services pricing puck heading? is a compelling interview with Richard Burcher, the leading authority on pricing legal services and contributor to the Dialogue on Remaking Law Firms. Thank you for joining the Dialogue on Remaking Law Firms for...

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Lawyer marketing resources – Plain English Campaign

One of our key objectives when writing any legal content is to avoid legalese – terms or phrases that the general public is unlikely to be familiar with. Articles need to be accessible to the broadest possible audience if they…

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Workshop – Knowledge reviews in the flow at Arup: lessons on the journey so far – 20 & 27 November 2019

A practical lunchtime workshop. Learn how knowledge reviews *during* projects work at Arup Global Rail, with guest speaker Andrew Trickett, Business Knowledge Manager at Arup Global Rail. When: 20 November 2019 & 27 November 2019 Where: Bristol & Birmingham Andrew…

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WORKSHOP: 19 & 20 NOVEMBER 2019, STRATEGIC PRICING MASTERCLASS, GRAY’S INN, LONDON

Pricing is a key area for law firms and an area that can have a huge impact on profitability. Otterburn Legal Consulting is holding a strategic pricing masterclass which will cover a number of pricing areas. The key speaker with…

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Billable Hours Targets & Bonuses: A Greater Misalignment of Interests is Difficult to Conceive (first published on Validatum)

Validatum has written and lectured extensively on previous occasions about law firms misaligned meritocracy structures and the capacity for that misalignment to encourage pricing behaviour that is sub-optimal for both the client and the firm. So, kudos to someone...

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