Okay, perhaps that’s a little rough, suggesting that clients deliberately conceal their real wishes or are plain dishonest about them, but maybe a fairer description would be mercurial – ‘tending to change mood suddenly’ according to the Concise OED. This…

In a podcast for The Law Society Law Management Section, Fariha Butt of Saracens Solicitors interviewed law firm marketing expert Sue Bramall on the subject of client communications and how to manage your marketing to achieve your business objectives during…

During the fourth instalment of the Law Chat webcast series, Simon chats with US lawyer and author J. Kim Wright, J.D. who for much of her career has been an advocate for systems change in the law. You can watch…