Future Firm Forum: Focus, Foresight, Friendship and Fun

It’s a week since I returned home from the 2018 Future Firm Forum in Queenstown, New Zealand. I have reflected on it often since. For those of you aren’t aware of the Future Firm Forum, it is an intimate gathering…

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Hélène Russell launches new book club initiative for knowledge and learning

A new initiative set up by Hélène Russell: a book club for knowledge and learning professionals. Legal sector knowledge and learning professionals often work alone or in small groups and struggle to find opportunities to network, learn and improve their…

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The science of price sensitivity – yep, it’s a thing (first published on Validatum)

One of the many shortcomings in our current approach to pricing legal services is the preoccupation with merely pricing the job. While at face value this would appear to be all that is required, it is in fact only half…

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Legal marketing lessons from Ed Sheeran on Desert Island Discs (first published on Legal Futures)

You could hardly go into a public place over the summer without hearing Ed Sheeran on the airwaves. He is one of the most successful musicians ever – once holding nine spots in the top 10 singles chart, a claim…

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Podcast now available: Knowledge sharing starts with trust

A podcast interview with Hélène Russell by Ari Kaplan of Reinventing Professionals, discussing the importance of trust and networks for knowledge sharing. Some knowledge is complex, such as the knowledge from experiences which informs our tactical decision-making in legal matters.…

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Leading Legal Pricing Experts Launch AI-Powered Pricing Tool

Legal pricing experts Burcher Jennings and Validatum have today announced a ‘game changing partnership’ with cutting-edge legal tech firm Neota Logic set to disrupt the world of legal pricing for the benefit of clients and firms. The partnership is behind…

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Why don’t lawyers do what you ask them to do? (first published on Legal Futures)

In an article first published on Legal Futures, Simon McCrum explores why lawyers do not do what the firm needs them to do and recommends action to take to ensure that the policies and procedures put in place are followed.…

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Webinar: 2 November 2018, Knowledge Management – A Guide for Law Firms

A 1-hour webinar aimed at those new to knowledge work, including new knowledge lawyers, professional support lawyers, practice development lawyers and knowledge managers and those thinking of new ways to support their law firm’s efficiency and effectiveness. It will consider…

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