The LMS Financial Benchmarking Survey 2021 has launched

The LMS Financial Benchmarking Survey 2021 has now been launched and presents financial performance data on the financial year from 31 March 2019 to 30 April 2020, the year before the coronavirus (COVID-19) crisis began to affect the UK. The…

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Results of the Law Firm Welfare Survey published April 2021

This is a summary of a snapshot survey conducted by Simon Tupman in March 2021 to assess the impact of Covid-19 on law firms globally. The online survey aimed to identify what had changed for better or for worse, whether…

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Avoiding the Bermuda Triangle of Law Firm Management – Joel Barolsky – The Law Chat Series – 15 April 2021

In the new episode of The Law Chat series, Simon Tupman talks with thought leader Joel Barolsky about why some law firms suffer from growing pains and what they can do about it. You can watch the full episode by …

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Trust: The Missing Ingredient in Pricing – Part 2 (first published on Validatum 7 April 2021)

In part two of this three-part blog series, Richard Burcher highlights some of the key things that law firms are guilty of doing which damages trust between them and clients. In the first part, Richard suggested that one of the…

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Is law firm marketing necessary if you have strong internal referrals?

Is marketing necessary if a law firm can generate strong internal referrals? Sue Bramall argues that it is. We’re all familiar with referrals in in a range of contexts; ‘refer a friend and get 20% off your next magazine subscription’,…

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