• 10 November, 2020

In this post Helene Russell, our specialist in knowledge, learning and innovation, offers some top tips to encourage your staff to speak up and share their brilliant ideas and stop them being paralysed by their perfectionism. “Failure is not a…

• 1 November, 2020

We have no choice now but to make virtual collaborations work. But how? This post from Helene Russell, Knowledge Learning and Innovation specialist, draws together 5 top tips from law firm leaders. I’ve been gathering some thoughts from practitioners and…

• 30 March, 2020

In this post Helene Russell, our expert in knowledge, learning and innovation, explains why getting your knowledge systems right is a bit like her favourite TV programme from the seventies. “If you are a person of a certain age, you’ll…

• 23 March, 2020

There’s no such thing as infinite lives in the real world, but in this post Helene Russell, specialist in knowledge, learning and innovation, gives you some ideas to help your organisation learn from each experience. “My book club is reading…

• 20 March, 2020

In these difficult times, remember that it is personal contact that is discouraged, not connection itself and we are fortunate to live in an age where we can connect through technology and still have meaningful conversations. To help out anyone…

• 4 November, 2019

A practical lunchtime workshop. Learn how knowledge reviews *during* projects work at Arup Global Rail, with guest speaker Andrew Trickett, Business Knowledge Manager at Arup Global Rail. When: 20 November 2019 & 27 November 2019 Where: Bristol & Birmingham Andrew…

• 23 August, 2019

If you are looking to understand the fundamentals of knowledge and learning, whether a PSL, Head of Knowledge or an interested Partner or Associate, this afternoon workshop will give you the grounding you need. When: Tuesday 24 September 2019 Where:…

• 21 August, 2019

How did a conversation about knowledge and learning lead to Helene Russell humming Britney Spears all evening? In the 1990s, when knowledge management was relatively new as a discrete discipline, many people thought new technologies and warehouse-databases of knowledge were…

• 19 August, 2019

Learn the most effective ways to measure the impact of your knowledge and learning projects. How do you measure the knowledge in someone’s head? Most people who work in know how or knowledge management have grappled endlessly with this issue.…

• 1 July, 2019

If you are looking to understand what knowledge management is, whether a PSL, head of knowledge or an interested partner or associate, this day-long foundation course will give you the grounding you need. When: 18 July 2019 Where: London Learn…