• 7 February, 2022

A half-day online workshop to teach you how to improve the ways that lessons are learned in your organisation, to improve risk management, efficiency and quality. When: Thursday 17 February 2022 Time: 2pm – 5pm Where: Online This workshop will…

• 10 January, 2022

Should knowledge workers and leaders play poker? In this article Helene Russell, knowledge, learning and innovation specialist, considers the “description experience gap” and whether learning poker can help. I recently listened to “Future You”, part of this series about thinking …

• 7 December, 2021

Welcome to the Autumn edition of VISTA, a collection of views from members of this global network of law firm consultants. We have been analysing the longer-term effects of the pandemic on law firms across the world, studying the gains…

• 19 November, 2021

How can we use existing systems to boost knowledge sharing? And how can effective KM technology minimise the impact of information overload? This 1-hour virtual event will answer your questions wherever you are on your firm’s route from DMS to…

• 16 November, 2021

A common way for law firms to train their teams is the “lunch n learn” lecture, but with so many firms permanently switching to virtual or hybrid teams, how can we ensure that our virtual attendees find them compelling and…

• 8 September, 2021

A two-part online training event to teach you the fundamentals of organisational storytelling and provide time and space to put them into practice, presented by Helene Russell. This course is ideal for leaders who want to make their presentations more…

• 21 August, 2021

A podcast about knowledge, learning and profitability in the legal sector. The “Because You Need to Know – Incredible Edition” podcast series from Pioneer Knowledge Services, with Edwin K Morris, Monica Danese-Perrin and Ginetta Gueli in conversation with Helene Russell,…

• 10 November, 2020

In this post Helene Russell, our specialist in knowledge, learning and innovation, offers some top tips to encourage your staff to speak up and share their brilliant ideas and stop them being paralysed by their perfectionism. “Failure is not a…

• 1 November, 2020

We have no choice now but to make virtual collaborations work. But how? This post from Helene Russell, Knowledge Learning and Innovation specialist, draws together 5 top tips from law firm leaders. I’ve been gathering some thoughts from practitioners and…

• 30 March, 2020

In this post Helene Russell, our expert in knowledge, learning and innovation, explains why getting your knowledge systems right is a bit like her favourite TV programme from the seventies. “If you are a person of a certain age, you’ll…