In Part 1 we looked at some common failings of firms to maximise the return, by no means
exclusively in financial terms, from their investment in pricing training,
Let’s remind ourselves of the four categories of firm I rather crudely…

Pricing – Easy, isn’t it – PART 1   I’ve been training lawyers and accountants in value pricing for almost a decade now. I’ve worked
with 100 or so firms, from niche sole practitioner up to top 100 (law)/top 40…

Inflation. Can anyone remember what that looks like? We have been living with historically ultra-low inflation for what seems like forever. We must go back to 1980 to see anything like what is currently being experienced in the US with…

Inspired by lyrics from the musical Les Miserables (Master of The House), Richard Burcher, legal pricing expert from Validatum discusses the common practice of charging for disbursements or extras on top of a bill. For many years it has been…

There are few communications from a corporate client that are more guaranteed to send an icy chill through the veins of most partners unless of course it is accompanied by a postscript, “… and if you don’t, we’ll be going…

In an article first published on Validatum, legal pricing expert Richard Burcher discusses the concept of profitability and considers who the responsibility falls to. Legal PR firm, Byfield Consultancy, has just published a report in association with London Business School,…

In the latest instalment of Simon Tupman’s Law Chat series, Simon chats with value pricing guru and best-selling author, Ronald J. Baker who explains how firms are taking advantage of the subscription model to create and capture value. You can …

In the last instalment of his series on trust in pricing, Richard Burcher looks at common things clients do which erodes the trust between them and a law firm. In part one, Richard Burcher suggested that one of the single…

In part two of this three-part blog series, Richard Burcher highlights some of the key things that law firms are guilty of doing which damages trust between them and clients. In the first part, Richard suggested that one of the…

In part one of this three-part blog series, Richard Burcher shares his observations on what firms and their clients are currently doing to damage the relationship and destroy trust when it comes to legal pricing. A major law firm recently…