A half-day online workshop to teach you how to improve the ways that lessons are learned in your organisation, to improve risk management, efficiency and quality. When: Thursday 17 February 2022 Time: 2pm – 5pm Where: Online This workshop will…

How can we use existing systems to boost knowledge sharing? And how can effective KM technology minimise the impact of information overload? This 1-hour virtual event will answer your questions wherever you are on your firm’s route from DMS to…

A two-part online training event to teach you the fundamentals of organisational storytelling and provide time and space to put them into practice, presented by Helene Russell. This course is ideal for leaders who want to make their presentations more…

A podcast about knowledge, learning and profitability in the legal sector. The “Because You Need to Know – Incredible Edition” podcast series from Pioneer Knowledge Services, with Edwin K Morris, Monica Danese-Perrin and Ginetta Gueli in conversation with Helene Russell,…

A practical lunchtime workshop. Learn how knowledge reviews *during* projects work at Arup Global Rail, with guest speaker Andrew Trickett, Business Knowledge Manager at Arup Global Rail. When: 20 November 2019 & 27 November 2019 Where: Bristol & Birmingham Andrew…

Pricing is a key area for law firms and an area that can have a huge impact on profitability. Otterburn Legal Consulting is holding a strategic pricing masterclass which will cover a number of pricing areas. The key speaker with…

If you are looking to understand what knowledge management is, whether a PSL, head of knowledge or an interested partner or associate, this day-long foundation course will give you the grounding you need. When: 18 July 2019 Where: London Learn…

The next KN-UK event will look at how those working in knowledge management can use design thinking techniques to improve how we deliver services. When I set up Knowledge Network UK, I wanted to bring quality specialist training for KMers…

For the first time, Helene has taken her most popular workshops out of London and up to Scotland. Choose from four separate workshops or book all to create a week-long intensive course. Learn the fundamentals, the complex topic of measurement,…

Do you worry that your organisation doesn’t really understand the value that you offer and sees you as an expensive overhead? This is a problem often raised by PSLs and KMers in law firms, so our Helene Russell decided to…