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In this post Helene Russell, our specialist in knowledge, learning and innovation, offers some top tips to encourage your staff to speak up and share their brilliant ideas and stop them being paralysed by their perfectionism.
“Failure is not a bug of learning, it’s a feature.” Rachel Simmons, Smith College.
In order to learn, your staff have to be prepared to be brave and speak up about near misses and mistakes and analyse them to improve processes and learning. But not speaking up is psychologically far easier than raising your voice, so how can law firm leaders encourage their employees to be braver in sharing their experiences.