Why do some law firms seem happy to leave money on the table? Why is there not a greater emphasis on evidence-based knowledge management practice in the legal sector? Hélène Russell explores this issue and suggests some ways you can…

We all know how knowledge sharing can benefit law firm profitability, but without the right culture to support that sharing, your learning and knowledge management efforts will struggle. Changing culture can be complex, so come along to a practical business-focussed…

Until now, only those who could get to the UK could attend Helene Russell’s well-respected knowledge management training events, but with the release of her first new online course, her practical and business-focused knowledge management training is available to everyone.…

Hélène Russell, legal knowledge and learning specialist, recently interviewed Sue Bramall for KM Insight, part of the ARK Group. They discussed Sue’s top tips for improving the branding, visibility and reputation of law firm knowledge teams so they can help…

Was Hercule Poirot a knowledge manager? This blog post by Hélène Russell explores how a much-loved character from the golden age of crime writing recommends that we deal with tacit and implicit knowledge, and advocates for the use of conversation…

A new initiative set up by Hélène Russell: a book club for knowledge and learning professionals. Legal sector knowledge and learning professionals often work alone or in small groups and struggle to find opportunities to network, learn and improve their…

A podcast interview with Hélène Russell by Ari Kaplan of Reinventing Professionals, discussing the importance of trust and networks for knowledge sharing. Some knowledge is complex, such as the knowledge from experiences which informs our tactical decision-making in legal matters.…

Law firms sell solutions to clients’ problems based on the combined knowledge of staff. People will always move on, but can you afford to lose their knowledge when they go? If not, what can you do to minimise the losses…