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Nigel Haddon was interviewed in late April 2020 by Andy Poole of Armstrong Watson on the approaches law and accountancy firms should take to pricing in these unprecedented times.
How can firms motivate clients to pay quickly on work that’s already been completed? How can the debtor’s list be reduced? How can you incentivise new clients and new work for existing clients to be paid? How do you protect your relationship with your clients, whilst incentivising them to pay?