A new initiative set up by Hélène Russell: a book club for knowledge and learning professionals. Legal sector knowledge and learning professionals often work alone or in small groups and struggle to find opportunities to network, learn and improve their…

A podcast interview with Hélène Russell by Ari Kaplan of Reinventing Professionals, discussing the importance of trust and networks for knowledge sharing. Some knowledge is complex, such as the knowledge from experiences which informs our tactical decision-making in legal matters.…

A 1-hour webinar aimed at those new to knowledge work, including new knowledge lawyers, professional support lawyers, practice development lawyers and knowledge managers and those thinking of new ways to support their law firm’s efficiency and effectiveness. It will consider…

Law firms sell solutions to clients’ problems based on the combined knowledge of staff. People will always move on, but can you afford to lose their knowledge when they go? If not, what can you do to minimise the losses…

A day-long foundation course in knowledge management for professional services. Ideal for professional support lawyers and those with new responsibilities in know how. Learn about fundamental theories of knowledge and knowledge systems, and the practical, commercial application of common tools…

A 2-hour seminar and workshop on the place of conversation and knowledge sharing within your knowledge strategy. Carla O’Dell, Chairman of APQC, chose “Conversation” as her word of the year. This seminar will look at:

• what makes conversation a special

An afternoon workshop teaching you to identify and put to work the most valuable knowledge in your organisation. The kind of knowledge that can be written down and put in a database is easy to share, but what about all…

The next session called ‘Intranets that work’ is by Duncan Ogilvy and Sally Roberts of 3Kites Consulting and will cover technical/design aspects but focus mainly on practical tips to generate firm-wide interest and participation, secure appropriate resource, governance and ownership…