How did a conversation about knowledge and learning lead to Helene Russell humming Britney Spears all evening? In the 1990s, when knowledge management was relatively new as a discrete discipline, many people thought new technologies and warehouse-databases of knowledge were…

Learn the most effective ways to measure the impact of your knowledge and learning projects. How do you measure the knowledge in someone’s head? Most people who work in know how or knowledge management have grappled endlessly with this issue.…

If you are looking to understand what knowledge management is, whether a PSL, head of knowledge or an interested partner or associate, this day-long foundation course will give you the grounding you need. When: 18 July 2019 Where: London Learn…

The next KN-UK event will look at how those working in knowledge management can use design thinking techniques to improve how we deliver services. When I set up Knowledge Network UK, I wanted to bring quality specialist training for KMers…

For the first time, Helene has taken her most popular workshops out of London and up to Scotland. Choose from four separate workshops or book all to create a week-long intensive course. Learn the fundamentals, the complex topic of measurement,…

Helene Russell reveals her five top tips for those starting to write their knowledge management strategy. I recently ran my popular knowledge management strategy workshop and have developed these five top tips for those who could not make it. To…

It killed the cat. It went to Mars. How can it help you learn and improve your knowledge-sharing conversations? It encourages you to learn, helps you have enjoyable conversations and generally makes life interesting. Having recently read an article about…

After a fascinating discussion on the merits of Critical Knowledge Management by Dorothy Leonard, the next mystery knowledge and learning book is now in the post to Helene’s book club members. Helene Russell’s online book club connects those interested in…

Why do some law firms seem happy to leave money on the table? Why is there not a greater emphasis on evidence-based knowledge management practice in the legal sector? Hélène Russell explores this issue and suggests some ways you can…

We all know how knowledge sharing can benefit law firm profitability, but without the right culture to support that sharing, your learning and knowledge management efforts will struggle. Changing culture can be complex, so come along to a practical business-focussed…