Do you need to get your knowledge management strategy written, but you are struggling to find the time? This workshop will help. Get an afternoon workshop considering which might be the best approach for your firm, with plenty of time…

We all know how knowledge sharing can benefit law firm profitability, but without the right culture to support that sharing, your learning and knowledge management efforts will struggle. Changing culture can be complex, so come along to a practical business-focussed…

Until now, only those who could get to the UK could attend Helene Russell’s well-respected knowledge management training events, but with the release of her first new online course, her practical and business-focused knowledge management training is available to everyone.…

A highly interactive one-day forum for law firm leaders hosted by Otterburn Legal Consulting. In May 2017 and again a year later, Andrew Otterburn and Simon Tupman ran highly successful one-day forums for law firm leaders in London. They will…

Pricing is a key area for law firms and an area that can have a huge impact on profitability. Otterburn Legal Consulting is holding a strategic pricing masterclass which will cover a number of pricing areas. The key speaker with…

It’s a week since I returned home from the 2018 Future Firm Forum in Queenstown, New Zealand. I have reflected on it often since. For those of you aren’t aware of the Future Firm Forum, it is an intimate gathering…

A 1-hour webinar aimed at those new to knowledge work, including new knowledge lawyers, professional support lawyers, practice development lawyers and knowledge managers and those thinking of new ways to support their law firm’s efficiency and effectiveness. It will consider…

A day-long foundation course in knowledge management for professional services. Ideal for professional support lawyers and those with new responsibilities in know how. Learn about fundamental theories of knowledge and knowledge systems, and the practical, commercial application of common tools…

A 2-hour seminar and workshop on the place of conversation and knowledge sharing within your knowledge strategy. Carla O’Dell, Chairman of APQC, chose “Conversation” as her word of the year. This seminar will look at:

• what makes conversation a special

An afternoon workshop teaching you to identify and put to work the most valuable knowledge in your organisation. The kind of knowledge that can be written down and put in a database is easy to share, but what about all…