Validatum kicks off its 2021 blog series with a fresh new format, but an all too familiar problem… What follows will for many of you, be the tortured reality of day-to-day legal practice. In the course of strategising a solution…

Unfortunately, we still see many firms approach to this limited to not much more than a standard letter that begins “Dear client, we hope you are well. As you know, inflation last year was 2.7%…” Notwithstanding the latest lockdown, we…

There is a quite extraordinary paradox at play here. On the one hand you would expect many lawyers, particularly those that are long in the tooth, to be quite pessimistic, negative and cynical with a hardwired expectation that most things…

In an article first published on Validatum, pricing consultant Richard Burcher explores the question of who is responsible for profitability within a law firm and what firms can do to improve financial management. Legal PR firm, Byfield Consultancy, has just…

Okay, perhaps that’s a little rough, suggesting that clients deliberately conceal their real wishes or are plain dishonest about them, but maybe a fairer description would be mercurial – ‘tending to change mood suddenly’ according to the Concise OED. This…

In the final installment of his Pricing Transformation series, Richard Burcher advises on how law firms can anchor the new approaches they are taking to pricing in the culture of their law firm. While many law firms have over the…

In the seventh part of his Pricing Transformation series, Richard Burcher explains how law firms can consolidate gains made during major change management projects. While many law firms have over the last few years begun pricing improvement initiatives, many have…

In the sixth part of his Pricing Transformation series, Richard Burcher explains why law firms should focus on generating short term wins during a pricing improvement project and why they are vitally important and beneficial. While many law firms have…

In the fifth part of Pricing Transformation, by Richard Burcher, he looks at the key barriers to empowering all of your people to adopt and execute a more sophisticated approach to pricing. While many law firms have over the last…

In the fourth part of Pricing Transformation, by Richard Burcher, he explains how to successfully communicate the change in vision to those involved. While many law firms have over the last few years begun pricing improvement initiatives, many have failed…